Product support

How can we help?

For technical questions, account or privacy requests, accessibility feedback, and general product support, contact us directly.

support@redband.dev

Tell us which product you are using, what happened, and the device or operating-system version involved. Please do not send passwords or sensitive personal information.

Start an email
01

Technical support

Include the app name, app version, device model, operating-system version, and steps that reproduce the issue.

02

Privacy requests

Use the subject “Privacy Request” and identify the relevant product. We may need to verify your request before acting on it.

Read our privacy policy
03

Business inquiries

For company, partnership, or other non-support questions, email contact@redband.dev.

Messages are read by a real person.

We aim to acknowledge support requests within two business days. Complex technical or privacy requests may take longer to resolve, but we will keep you informed.